• Samantha Mathis

Navigating Change: The WAVE Model© for Personal & Organizational Resilience

Updated: May 14, 2020

Are you a leader facing new challenges or navigating running your own business during a lock-down, or just wondering how to keep your head above water for yourself and your family?

Change Happens. So often, at the moment, we hear the phrase ‘these are unprecedented times’. Are you a leader facing new challenges or navigating running your own business during a lock-down, or just wondering how to keep your head above water for yourself and your family? Challenges of this magnitude require a response that requires people to come together, but do so in isolation. How do you keep working, taking care of your teams, family and friends, homeschooling the kids, and stay sane, social and healthy, albeit virtually? If you said, yes to any of this; welcome to the club.


Change is all around us and has been imposed on us. It is impossible to respond effectively to everything that demands our attention. Many of us feel our work and ‘real’ selves are misaligned, disconnected from ourselves and others, or distracted and unable to focus. When our minds wander, productivity and well-being suffer.

Mental Training Matters. The most forward-thinking companies are proactive in mental health management. For example, Aetna saw a $3K productivity increase and a $2K medical expenditure decrease per employee with its mindfulness programs (HBR, 2015). Transport for London saw a 71% drop in absenteeism due to stress, anxiety, and depression. Mental training impacts the bottom line and employee engagement.


WAVE: A Model for Resilience. Just like ocean waves, we cannot stop thoughts from rising or the change from happening. We can, however, build the capacity for optimal performance during any stage of transition, from momentary stillness to sudden disruptions. When introduced properly, mindfulness, emotional intelligence (EI), and resilience move beyond feel-good concepts to powerful tools that can help us navigate work and personal transitions with greater effectiveness and capacity.


The WAVE model outlines four dimensions of organizational resilience, the ability to “bounce back” and anticipate and adapt to change. It offers practical tools and techniques based on emerging neuroscientific research on mindfulness, the ability to pay attention to the present, and EI, the ability to monitor, understand, and manage our own and others’ emotions.


  • Wisdom explores the inner work of focus and mindset necessary for greater self-awareness and clear action.

  • Alignment extends out to opportunities for greater personal, team, and organizational engagement and commitment.

  • Vitality brings attention to the personal and environmental contributors for stress management and physical resilience.

  • Engagement draws out the trust and awareness required to influence others and build strong collaborative relationships.


Both Samantha and Kully draw on their extensive experiences in the business and public sectors to help build clients’ resilience and emotional intelligence. Kully is currently working with one large US pharmaceutical company which is leading a team to find a treatment for Covid-19. Samantha has been drawing on her military crisis background to support the British Government in helping repatriate stranded British travelers from across the United States back to the United Kingdom.


We work with remarkable organizations. We love helping teams and organizations find greater purpose and alignment with their work. Our WAVE© program is designed to build resilience, to enable individuals and teams to not only survive during difficult times or transitions, but to thrive and bounce back even stronger.  We’re working with organizations that now recognize the importance of adapting to an ever-changing world by taking a step back and supporting their teams to find greater alignment and engagement through mindfulness and emotional intelligence tools.  


The more aware individuals are of their strengths, values and purpose, the more engaged and connected they are to the organization’s mission. It’s rewarding to see the positive impact on leaders’ and teams’ personal lives and their overall wellbeing. And it’s exciting that, through our WAVE© program and coaching, our clients are reporting a real and significant shift in engagement and productivity. 


We invite you to learn how WAVE can help build a more resilient you. Come and learn how to adjust to the new normal and focus your attention on bringing energy to where it is needed, so that you emerge from this crisis in the strongest position possible. 


For further information, check out ignition-coaching.

Samantha Mathis, WABC, RCC, Principal Ignition Coaching and Founder/CEO Beyond Limits Consulting, Poulsbo, WA

Samantha brings more than 20 years’ experience developing and delivering leadership and management strategies and coaching and mentoring teams and individuals to achieve their goals. Her work includes the British Foreign & Commonwealth Office, U.S. and U.K. military personnel and veterans, the United States Agency for International Development and the Natural Resources Defense Council. A veteran, she particularly enjoys helping transitioning military personnel to achieve equally successful careers outside of the military and has worked in many different environments leading multi-cultural teams in the Americas, Caribbean, Middle East, Africa, Asia and Europe.  Samantha is a WABC RCC-certified corporate coach and is currently completing her doctorate in leadership and online learning communities.  


Kully Jaswal, ICF PCC, Founder/CEO Ignition Coaching, New York, NY

Based in New York, Kully has coached clients in London, Hong Kong, and the US for over 15 years in both the private and public sectors. She has worked with clients such as New York Power Authority, Deloitte and Regeneron delivering Executive Coaching and Resilient Leadership Programs. Prior to creating Ignition Coaching LLC in 2011, she was also a Risk Director at Deloitte UK, managing global teams and projects, the Talent Director where she was managing the coaching and training programs for the UK practice, and a Chartered Certified Accountant. Kully is a certified teacher for the Google-born Search Inside Yourself Leadership Institute and a Meta Coach for Daniel Goleman’s EI coaching program.

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